Frequently Asked Questions



What is your shipping and return policy? 

We currently ship sustainable clothing to all 50 U.S. states. Shipping is free for orders of $250 or more. All orders under $250 will be charged a flat rate of $7. Once shipped, you can generally expect your shipment to arrive within 3-7 business days. 

Click here for all questions related to shipping. 

We accept items that are in their original condition and with tags still attached within 30 days of receiving your order. Any item you return must be unused, unwashed, and in the same condition that you received it in. Products which are not eligible for return will not be returned to the customer and will not be eligible for a refund. 

Click here for all questions related to returns/refunds.

What are you sustainability practices? 

Sustainability is very important to us. Read all about our sustainability practices here.

What size am I?

We would love to help you find your perfect size. Please refer to the individual sizing guide under the specific product you are looking to buy. You can find it by clicking on "size chart" on the right hand side (top of the page on mobile) when viewing an individual product. You can always reach out for help as well. 

Do you have an affiliate program? 

You can promote our products using our rewards program "Cea Collect". Click the "Rewards" button in the bottom right corner of our website to get started. Get started on earning points that you can later redeem into store coupons. 

Still have questions?

hello@shop-cea.com